Customer Portals

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Accessibility – anytime, anywhere

Aleran’s customer portals help you give your customers the self-service experiences they want.

The customer portal is a secure online platform that enables your business customers to interact with your company’s products, services and support systems while also giving you the ability to better manage relationships with your partners, vendors and clients.

Aleran’s customer portals enhance efficiency, improve customer satisfaction and foster long-term business relationships through a convenient, easy-to-use interface.

Key Features of Aleran Customer Portals

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Order Processing

Customers can place orders directly through the portal, check the status of their orders and reorder products.

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Invoices and Payments

Customers can view and download invoices, make payments and manage billing information.
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Integration with Other Systems

The portal can integrate with other business systems such as ERP, CRM, supply chain management systems and others to provide a seamless experience.
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Customization and Personalization

Options to tailor the portal experience based on the specific needs and preferences of individual customers or customer segments.
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Self-Service Account Management

Customers can get support, manage their accounts, update their information, view order history and track current orders.
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Pricing and Discounts

Special pricing, bulk discounts and contract-specific pricing can be displayed and applied automatically.
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User Roles

Define the permissions and access levels for different types of users.
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Customer Support

Access to customer support, ticketing systems, FAQs, user manuals, video tutorials and other resources to help customers use Aleran effectively.

Empower Your B2B Business

Learn more about how customer portals help your sales team manage orders, invoices and payments – all in one seamless online experience.

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Resources

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CPR for Manufacturing Sales

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