ERP-Connected Commerce for Industrial Manufacturers

The sales and commerce layer for manufacturers — connected to your ERP, run by your business team.

Aleran sits in front of the ERP you already run. Your customers, dealers, and sales reps self-serve to configure, quote, order, and service accounts with easy-to-use portals and commerce — while your ERP stays the system of record. Better yet? You don’t need IT to maintain.

Trusted by manufacturers running:
Epicor
Infor
SAP
Oracle NetSuite
Sage
Acumatica
Aptean

%

Faster Quote to Order

Less spreadsheet, more selling

%

More Revenue Year One

On average for new Aleran customers

%

Revenue Leak Closed

On average annually from pricing errors and missed invoices

ROI in 3 Mo.

Or Less

Typical payback for mid-market manufacturers

The Problem

ERP systems run your operations.
They weren’t built for modern buying.

Manufacturers still rely on email, spreadsheets, phone calls, and manually re-keyed orders. Customers and dealers expect something better. Aleran fills that gap — without touching your ERP.

Without Aleran

  • NManual quote requests by email and phone
  • NDealer pricing managed in spreadsheets
  • NOrders re-keyed manually into ERP
  • NCSR team fielding order-status calls all day
  • NInvoices sent by email — paid by check
  • NPricing and configuration knowledge locked in reps' heads

With Aleran

  • NSelf-service quoting and configure-to-order portals
  • NERP-connected pricing — always accurate, per customer
  • NOrders sync to ERP automatically — zero re-keying
  • NDealers check order status, reorder, and pay invoices themselves
  • NInvoice visibility + payment that posts directly to ERP
  • NAI guides sellers and customers through complex configuration
See exactly where your ERP leaves gaps — and how Aleran fills them.

The Solution

The customer-facing commerce layer — connected to your ERP.

Aleran sits between your ERP and your customers. Your ERP runs operations. Aleran runs the experience — quoting, portals, ordering, and invoicing — for every sales channel you have.

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Doesn't replace your ERP

Works with Epicor, Infor, SAP, Dynamics and more. Your ERP stays the system of record — Aleran adds the sales and commerce layer on top.

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Go live in weeks, not years

Pre-built ERP connectors eliminate the custom integration work that delays most B2B commerce projects.

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Your business team runs it

No IT dependency. Business teams manage catalogs, portals, pricing rules, and new channels without writing code.

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Built for manufacturing complexity

Complex configured products, multi-tier channel pricing, and multiple ERP instances — handled natively.

Your Channels & Buyers
CustomerB2B buyer
DealerDistributor
Sales repInside & field
B2B storeSelf-service
Service teamSupport access
Quotes & orders
Orders & invoices
Configs & quotes
Transactions
Case lookup
ALERAN Commerce Layer
CPQConfigure · Price · Quote
PortalsCustomer & dealer
B2B commerceStorefront
PIMProduct & inventory
Sales orderTracking & fulfillment
AI sellingGuided selling
Order sync
Pricing data
Stock updates
Product catalog
Payment posted
Invoice data
Account updates
Order status
Your ERP — any system, any version
Epicor  ·  Infor SyteLine  ·  Infor LN  ·  SAP  ·  Microsoft Dynamics 365  ·  Oracle NetSuite  ·  and others
Written to ERP
Read from ERP
Live, bidirectional sync
Your Channels & Buyers
Customer B2B buyer
Dealer Distributor
Sales rep Inside & field
B2B store Self-service
Service team Support access
Live sync
ALERAN
Commerce Layer
CPQ
Portals
B2B commerce
PIM
Sales order
AI selling
Bidirectional sync
Your ERP
Epicor, Infor, SAP, Dynamics 365, NetSuite, and others

The Aleran Impact

Three changes manufacturers see after going live.

Whether you make valves, pumps, fasteners, motors, or engineered components — these are the outcomes that move the needle.

Customers stop calling for status, pricing, and reorders.

  • Self-service portals let customers check order status, reorder parts, and request quotes on their own — no calls to inside sales, no waiting on email.
  • Built-in AI lets buyers describe what they need in plain language and find the right product — even without a part number.
  • Customers who generated ten support calls a week self-serve instead. Your team handles exceptions, not routine transactions.
Outcome 30–50% reduction in CSR workload on repeat order inquiries

Reps and distributors quote in minutes, not days.

  • Reps and distributors build configured quotes with correct pricing in minutes — no price checks with the office, no waiting on engineering.
  • A quote converts to an order in one click and flows directly into your ERP. No re-keying, no handoff where deals get stuck.
  • Configuration rules defined once by engineering are enforced across every channel. The speed gain is systemic, not per-rep.
Outcome 50% faster quote-to-order velocity on average

Your business team runs the platform — not IT.

  • Business teams update pricing, add products, configure portals, and onboard new distributors directly — no IT tickets, no developer queue.
  • New product line, new division, new market — your team gets them live in weeks without a new integration project.
  • The people who understand your products and customers run the platform. IT stays focused on infrastructure.
Outcome Go live in weeks, not years — maintained without IT

Why Aleran, Why Now

Built for manufacturing complexity. Not retrofitted for it.

Most B2B commerce tools were designed for online storefronts and stretched to fit industrial selling. Aleran was built from day one for configured products, channel pricing, and deep ERP integration.

vs. generic B2B commerce

Built for configured products and channel pricing — not retrofitted from retail.

Customer-specific pricing tiers, volume breaks, contract terms, complex configurations, and ERP depth are handled natively — not bolted on after the fact.

Manufacturing-native from day one

vs. ERP-native CPQ

Extends configuration to dealers and customers — instead of locking it inside engineering.

Aleran complements Epicor CPQ, Infor CPQ, and similar tools by giving distributors and customers self-service access to the configurations your engineers already defined.

Your CPQ investment, expanded
vs. custom-built portals

One platform across every division and every ERP — instead of a new project for every channel.

Business teams add divisions, channels, and portals without IT projects. One integration layer. No ongoing developer dependency. No portal fragmentation across your org.
No IT tickets. No new projects.
vs. Engineering CPQ

Built for selling and margin protection.

Engineering teams need complexity that speaks to CAD drawings, BOM logic, and more. But to get there, customers and sales need a bridge — one that’s faster, more accurate, and easier to use than job sheets, spreadsheets, or tribal knowledge.
Faster quotes. Protected margins.

What manufacturers say about Aleran

Trusted by manufacturers who sell complex products at scale.

It takes a lot of time and energy to process orders, and we knew we needed to provide an alternate option for our customers who desire a more self-serving approach, giving them real-time feedback, while creating some benefit of freeing up our inside sales team for the more complex orders. We really were looking at an investment for our future.

Troy Hoehne, 
Vice President of Sales, Badger Plug

What we liked about Aleran is that it was a canned package – no heavy custom development work… as we found things we couldn’t do, they built them into the product, which really helped us. All of them are great people – amazing to work with.

Judy Martzahl,
Director of Information Technology, Badger Plug

We knew we needed a holistic platform to automate sales order management and accelerate our selling efforts online and across all of our sales channels… Aleran has allowed us to do just that.

Matthew Stern,
Chief Sales Officer, MMS Distribution

A NYSE-listed industrial manufacturer with 60+ independently operated portfolio companies on Epicor selected Aleran as their corporate standard for quoting, portals, and ordering across divisions — connecting multiple Epicor versions and instances without disrupting local pricing, product rules, or ERP autonomy.

CUSTOMER STORY

How Badger Plug freed their inside sales team and gave customers real-time self-service

Read the Badger Plug case study

How to get started with Aleran

Live in weeks. Built to last.

We don’t start with a generic pitch. We start by understanding how you sell — your channels, products, pricing complexity, and systems — and build from there.

DISCOVERY

We map how you sell today.

Your channels, product complexity, pricing rules, and ERP setup. We understand your current selling motion before we configure anything.

Sales channels & customer types
Pricing rules & contract logic
ERP version & integration readiness

Configuration

We connect your products, pricing, and systems.

Catalogs, configurations, and customer-specific pricing are pulled into Aleran and kept in sync with your ERP. Your existing systems stay in place — nothing gets ripped out.

Pre-built ERP connector activated
Product catalog & pricing synced
Portals & channels configured

Launch

You go live on one channel, then expand.

Start with the channel that solves your most pressing problem — reps, portals, or distributor ordering. Add more as you're ready. No big-bang launch required.

Live on first channel in weeks
Expand divisions & channels over time
Business team manages from day one

Takes 30 minutes. No obligation. We’ll show you exactly where the gaps are.

Built for your ERP environment

Running a specific ERP? Aleran has you covered.

Pre-built connectors and ERP-aware workflows — so you go live faster and your ERP stays the system of record.

Kinetic

Modernize dealer ordering, CPQ, and self-service with Aleran’s pre-built Epicor ION integration — no custom middleware.

SyteLine / CSI

Extend Infor with a commerce layer your customers actually use — quoting, portals, and invoice management that posts back to SyteLine.

S/4HANA & ECC

SAP-certified. Customer-facing experiences for complex manufacturers — without disrupting your SAP investment.

Dynamics 365

Add the B2B commerce layer Dynamics doesn’t provide — and scale it across divisions as you grow.

Common Ways Manufacturers Use Aleran

One platform. Every sales channel.

Whether you sell through dealers, distributors, reps, or direct — Aleran connects every channel to the same ERP-backed data.

Sales Order Management

Track every order from quote to fulfillment in one place. Orders entered through any channel sync automatically to your ERP — giving your team real-time visibility and eliminating manual handoffs where deals get stuck.

AI-Guided Selling

AI recommends the right products, compatible accessories, and configurations based on what the customer is building and their order history — helping reps and buyers close faster with fewer errors and higher average order value.

B2B eCommerce

Launch a self-service ordering channel for customers of any size — from a $20M distributor to a $1B enterprise — without a multi-year implementation project.

Product Inventory Management (PIM)

Keep product data, specs, availability, and pricing accurate across every channel — pulled live from your ERP. When inventory or pricing changes, every portal, storefront, and rep tool updates automatically.

Sales Configurator

Generate smart SKUs on the fly, with no need to prebuild combinations — making it easy to adjust configurations or add quote-only options.

Dealer & Distributor Portals

Give dealers self-service access to quoting, ordering, pricing, and invoice payment — with account data synced live from your ERP. Reduce dealer friction and CSR load simultaneously.
AI for Manufacturers

Every manufacturer is asking the same question about AI.
We have a concrete answer.

AI in Aleran isn’t a buzzword — it’s three specific capabilities that reduce friction in your sales motion and help customers find, configure, and buy the right products faster.
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AI-Guided Selling

Recommends compatible products, accessories, and add-ons based on what the customer is configuring and their order history — without a rep in the room.

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Intelligent Product Search

Customers describe what they need in plain language and find the right configured product — even across complex catalogs with thousands of SKUs.
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Automated Quote Drafting

AI drafts quotes for repeat or similar orders — reducing CSR time on manual quote preparation and accelerating quote-to-order cycles.
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Works With What You Already Have

AI capabilities run on top of your existing ERP data — no separate AI platform, no new data migration, no integration project.

Frequently asked questions

Common questions about Aleran.

1. What is Aleran Software?
Aleran is a digital sales platform purpose-built for multi-entity industrial manufacturers. It provides CPQ (configure-price-quote), customer self-service portals, distributor and dealer ordering portals, B2B ordering, product information management, and AI-powered product search — all integrated with ERP systems including Epicor, SAP, and Infor CloudSuite Industrial. Aleran enables corporate IT to standardize digital sales infrastructure across multiple ERP instances without disrupting local pricing, product rules, or ERP autonomy.
2. What makes Aleran different from other B2B commerce platforms?
Aleran was built from day one for industrial manufacturing complexity. Unlike horizontal commerce platforms retrofitted for B2B, Aleran handles complex product configuration, customer-specific pricing tiers, multi-channel distribution, and deep ERP integration natively. Its hub-and-spoke architecture connects to multiple ERP instances — even across different versions or different ERP vendors — from a single platform, enabling corporate standardization while preserving division-level autonomy. Business teams manage the platform day-to-day without IT dependency.
3. What types of companies use Aleran?
Aleran serves industrial manufacturers typically in the $20M–$1B revenue range that sell complex or configured products through multiple channels (sales reps, distributors, dealers, customer portals, and direct). Many Aleran customers are multi-entity organizations — holding companies, PE-backed platform companies, or manufacturers that have grown through acquisition — where ERP fragmentation and inconsistent digital sales tools create operational complexity.
4. What ERP systems does Aleran integrate with?
Aleran integrates with Epicor (Kinetic and legacy versions), Infor CloudSuite Industrial (SyteLine), SAP, and other ERP systems used by industrial manufacturers. The platform’s hub-and-spoke architecture can connect to multiple ERP instances simultaneously, even across different versions or different vendors.
5. What is Aleran's hub-and-spoke architecture?
Aleran’s hub-and-spoke architecture allows a single platform instance to connect to multiple back-end ERP systems simultaneously. A holding company with divisions running different ERP versions or different ERP vendors can standardize their digital sales layer without forcing ERP consolidation. Each division retains its own pricing rules, product catalogs, and workflows while corporate IT governs one shared platform.
6. Can business teams manage Aleran without developers?
Yes. Aleran was designed to be administered by business teams — not IT. Business users can add channels, update product catalogs, modify pricing rules, configure portals, onboard new divisions, and launch storefronts without writing code or filing IT tickets. This no-code administration model significantly reduces total cost of ownership.
For ERP Partners & Resellers

Offer your clients a commerce layer — without building one.

ERP partners working with Infor, Epicor, SAP, or Dynamics can add Aleran’s commerce capabilities to their clients’ environments — extending the value of their ERP practice, not competing with it.

  • NAdd portal, eCommerce, and CPQ capabilities your clients ask for — without a multi-year build
  • NCo-market to net-new prospects who are open to commerce but haven't started yet
  • NModernize existing installs without displacing your ERP services revenue
  • NBecome more relevant to clients by helping them modernize beyond core ERP

Infor / SyteLine Partners

Position Aleran as the portal + eCommerce layer — not a CPQ competitor. Fill the gaps Infor’s CPQ doesn’t address for smaller customers.

Epicor / Kinetic Partners

Give clients a modern sales layer that’s easier to implement and maintain than the alternatives — and that your channel can confidently sell.

Resources

How Aleran can help.

Practical guides for manufacturers evaluating digital commerce, CPQ, and ERP-connected selling.

Your customers want to buy more easily.

Your team wants to sell more efficiently.

See how Aleran fills the gap between your ERP and your customers — in a free, no-pressure gap analysis.